Paperless Construction — Are You Ready for It?

During a recent chapter visit in Florida, I had the opportunity to have dinner with my nephew in Jacksonville. Over dinner we began to discuss his chosen profession. He works for a company that analyses processes that can be simplified through the use of computer technology. For example, he created a process where the computer goes to a specific government Web site, automatically looks up information specific to a client’s order, captures the necessary information and stores the information in electronic files. He also set up an automatic e-mail system that replies to clients using software recognition to match keywords in the e-mail to the company’s database, thereby enabling him to respond with an e-mail answer 24/7. At least, I think that is how he explained the process to me.

Soon the conversation turned to how technology is used at Armadillo Underground, the construction company that I manage. He showed off his touch screen phone and all the programs he uses for various purposes. I replied, “I have a Blackberry.” Yes, the one with all the buttons. Obviously, I am far behind the technology curve. The discussion soon moved to the processes that we use in our office. I explained that we receive some plans and specifications in paper format, but we commonly download them from the Internet. I was told that we should be scanning paperwork into electronic files and then shredding the paper for recycling. He explained all the benefits of scanning invoices and every piece of paper into an electronic copy or, better yet, eliminating the paper document in the first place. I decided not to mention that I typically print out the electronic plans and specifications so that I can read them. I might be old fashioned, but I can’t seem to get comfortable with looking at drawings and specifications on my laptop.

I realize that this young man could probably do wonders with automating our processes, and there is no doubt in my mind that we will eventually get there, despite our fondness for paper. I’m just not sure that I could make the transition to a paperless office without some type of withdrawal symptoms. As a young contractor, I wrote letters in my own hand, so I was very proud when I moved up to a manual typewriter and then an electric one. In the mid-‘80s we moved into the computer age and we are now squarely in a world of servers, networks, laptops, color laser scanner/printers and an assortment of wireless devices.

I acknowledge that I have already endured and adapted to much change with reasonable good grace and, in some cases, enthusiasm. I also admit that as a contractor I have fondness for new equipment and processes that can get the job done more quickly and efficiently than before. So, I suppose the same should be true for our office processes. If you have any thoughts on what I refer to as the “next generation construction office,” I’m open to being persuaded. Send your comments and suggestions Utility Contractor Associate Editor Jason Morgan at jmorgan@benjaminmedia.com.

Regards,


     Lyle Schellenberg